🚚 Shipping Policy

Field-Tested Delivery. Trusted Worldwide.

Every Fieldborne order is packed with care and shipped with precision — because our commitment to quality doesn’t stop at production.

📦 Order Processing

• Processing time: 1–3 business days (excluding weekends and holidays).
• Verification: You’ll receive an email confirmation once your order is placed and another when it ships.
• Inspection: Every case is hand-checked before dispatch to ensure quality standards.

🌍 Shipping Options

We ship domestically and internationally through trusted carriers.

• Domestic (UAE & GCC): 2–5 business days.
• International: 7–14 business days depending on destination.
• Tracking: You’ll receive a tracking number via email as soon as your order ships.

Note: Delivery times are estimates and may vary due to customs or carrier delays.

💰 Shipping Rates

Shipping fees are calculated at checkout based on destination, weight, and carrier availability.
Occasionally, Fieldborne offers free shipping promotions — watch for announcements on our homepage and social channels.

✈️ International Orders

• Customs duties, taxes, and import fees are the responsibility of the recipient.
• Orders are shipped Delivered Duty Unpaid (DDU) unless otherwise noted.
• We cannot mark shipments as gifts or adjust invoice values.

❗ Lost or Damaged Packages

If your shipment arrives damaged or fails to arrive:

1. Contact us immediately at info@fieldborne.com with your order number.
2. Our logistics team will investigate and coordinate directly with the carrier.
3. Replacements or refunds are issued once the claim is verified.

💬 Need Assistance?

Our support team is always ready to help.
Email info@fieldborne.com with your order number for fast assistance.